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Privacy Policy

Teleworker is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our robotic systems, software platforms, or related services (collectively, the “Services”).

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1. Information We Collect

We may collect the following types of information:

A. Information You Provide

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Billing information

  • Communications and inquiries

B. Automatically Collected Website Data

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage analytics

C. Operational Data from Robotic Systems

Depending on deployment, Teleworker systems may collect:

  • Video and image recordings

  • 360° imagery

  • LiDAR or spatial scan data

  • Environmental sensor readings (temperature, humidity, etc.)

  • Equipment metadata

  • Operational logs

  • Location and navigation data

Teleworker does not intentionally collect sensitive personal data unless required by a customer deployment agreement.

2. How We Use Information

We may use collected information to:

  • Provide and improve Services

  • Operate and maintain robotic systems

  • Enable digital twin integrations

  • Process payments

  • Communicate with customers

  • Provide customer support

  • Enhance system performance and AI models (using anonymized data where possible)

  • Ensure safety, security, and compliance

  • Comply with legal obligations

3. Data Ownership (Field Deployments)

Unless otherwise defined in a written agreement:

  • Customers retain ownership of site-specific operational data collected during deployments.

  • Teleworker may use anonymized, aggregated, and non-identifiable data to improve system performance, analytics, and product development.

  • Teleworker does not sell operational site data.

Customers are responsible for ensuring appropriate notices and compliance with privacy laws at deployment locations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze site traffic

  • Measure marketing performance

You may disable cookies through your browser settings, though certain features may not function properly.

5. How We Share Information

We may share information with:

  • Service providers and contractors supporting our operations

  • Cloud hosting and infrastructure providers

  • Payment processors

  • Legal authorities if required by law

  • Business partners involved in system integrations (as necessary)

We do not sell personal information.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, loss, misuse, or alteration.

However, no system is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain information:

  • For as long as necessary to provide Services

  • As required by contractual agreements

  • As required by law

  • For legitimate business purposes

Operational field data retention periods may be governed by customer agreements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access personal information

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to certain data uses

  • Request data portability

To exercise these rights, contact us at [Insert Contact Email].

9. Third-Party Services

Our Services may integrate with third-party platforms (e.g., BIM software, cloud services, analytics tools). Teleworker is not responsible for the privacy practices of third-party providers.

We encourage reviewing their privacy policies.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. International Data Transfers

If you access our Services outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

Continued use of our Services after changes constitutes acceptance of the revised policy.

13. Contact Information

Teleworker, Inc.
12059 Summer Meadow Ln, Reston, VA 20194

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